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Giving your customers a way to easily communicate with you is key to owning running a small business. Telephones are still the most common and most used form of communication in business today. Can your existing business phone service do more for your small business?

Allowing your current small business phone service to do more for your company is all that a business PBX service is about. Working with your current business phone service, a virtual PBX system super-charges your most basic form of communication.

A business PBX service makes your existing business telephone service behave like that of a large corporation. If you have ever called a bigger business that has an virtual phone system that greets you and allows you to choose an employee or department to talk to, then you know exactly what a small business PBX will do for your operation.

With a business PBX service, you can have either a local or toll-free phone number that is the primary phone number for your business. Once a person calls this telephone number, they are greeted by your virtual receptionist and offered the choice of where their call should be directed.

Call routing choices are completely controlled by you. You can set up your small business PBX can route inbound calls to any telephone, regardless of location. This means that you can be spending time in the UK and receive customer phone calls on your cell phone.

With plans starting at under $10 per month, you have to have a business PBX service for your company. Two of the biggest business PBX providers are RingCentral and GotVmail. Our evaluation has shown RingCentral to be the best service, as it offers the best feature set with competitive pricing and an absolutely free 30-day trial.

From powerful virtual auto attendant features, to ACD call queuing ability, to online faxing, a business PBX really brings tremendous value to your existing company phone service.

The bottom line is that if your small business relies on the telephone to conduct business (and just about all businesses do), then you really owe it to your company to give business PBX services a look. You will be amazed at how much one of these phone services can change your existing business phone system.